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OUR SERVICES
Managed IT Support Designed for SME's
As a small business ourselves, we know just how challenging it can be to manage everything. The last thing you want is to deal with IT and tech issues! That’s why we’ve crafted our IT support services specifically for SMEs.
Whether you’re a solo entrepreneur or a growing team, we can customise our support plans to fit your needs, with the flexibility to adjust as your business evolves, ensuring your IT scales alongside you.
Think of us as an extension of your team, your very own in-house IT support.
We’ll take care of all your IT and technology needs, offering a complete support package that includes essential features such as:
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Inclusive remote and on-site support
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Support for all technology, from Windows to Mac
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Round-the-clock infrastructure monitoring, 365 days a year
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Managed anti-virus and backups
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Proactive ransomware protection
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Automated patch and update management
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A simple-to-use self-service portal for creating and managing tickets
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Licensing and asset management
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For one fixed monthly price all your staff & IT infrastructure is fully support and covered under our Service Level Agreement (SLA).
Flexible Pricing
We have a simple and flexible pricing structure that is tailored to your specific needs and requirements.
No Hidden Fees
We’re always transparent about our prices. There are no hidden fees with our IT managed support, so you’ll never have any unpleasant surprises. You only pay for what you need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We actively monitor all your IT infrastructure for any issues, be them minor or critical.
ALERT
If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal.
RESOLVE
Using a combination of automated scripts and remote support, our team will fix the issues.